Considering making the switch to the cloud-hosted version of our Envibe leisure management software? Thinking it sounds like a smart move, but not quite sure about all the technical stuff and need a bit of reassurance?
Here are the answers to the most common questions leisure-facility managers ask about our cloud-hosting solution for Envibe leisure management software, to put you in the picture.
How reliable is the cloud-hosted version of Envibe’s leisure management software?
Cloud-hosted Envibe typically offers better reliability than many facility’s own on-premises or internal servers. With our cloud-hosting provider’s optimised server configurations, facilities generally experience fewer technical issues and less system downtime.
Will my staff need retraining?
No additional training is required as cloud-hosted Envibe functions exactly the same as on-premises Envibe from a user perspective. Your staff won’t notice any difference and can use all the features they’re familiar with – the only difference is improved performance, reliability and security.
What about internet connectivity concerns?
Most modern leisure facilities have robust internet infrastructure and will have no issue running cloud-hosted solutions. Our hosting provider’s Australian-based servers ensure optimal performance for facilities in Australia and New Zealand.
Who owns my data?
You retain full ownership of your data at all times. Moving to cloud-hosted Envibe doesn’t change your data ownership rights – it simply changes where your data is stored and how it’s managed. You maintain complete control over your information and can access it whenever needed.
Where is my data stored and is it safe?
We store your data in secure data centres in Australia through our carefully selected hosting provider. The provider holds ISO 9001 Quality and ISO 27001 Information Security certifications, which means your facility’s information is protected by enterprise-grade security measures of a significantly higher calibre than is practical for most individual leisure facilities to maintain themselves.
How much control do I have over Envibe system updates?
You maintain sovereignty over your Envibe leisure management system. Updates can be scheduled to occur automatically after hours to minimise disruption and you can choose which upgrades to approve and when to implement them according to your internal change-management procedures. This gives you the flexibility to manage changes as you choose.
What if I need technical support?
Jonas Leisure provide the same level of technical support customers with on-premises Envibe installations enjoy. The difference is that many technical issues are even less likely to occur because the cloud-hosting provider offers professional monitoring, resulting in fewer system interruptions and performance problems.
How does pricing compare to on-premises solutions?
Cloud hosting often provides better value than on-premises solutions when you factor in the elimination of server maintenance costs, IT support requirements and the risk of system downtime. You’ll also benefit from automatic backups and disaster-recovery capabilities that would be expensive to maintain independently.
Can I migrate back to on-premises if required?
Yes, your data remains portable. However, most facilities find that once they experience the benefits of cloud hosting – including improved stability, seamless updates, and reduced IT overhead costs – they prefer to stay with the hosted solution.
How do I make the move to the cloud?
Contact the Jonas Leisure Support Team to discuss your facility’s needs and learn how you can implement cloud-hosted Envibe when you’re ready.
With dozens of Jonas Leisure customers having made the switch already, we’re used to working with our clients to make the migration process straightforward, stress-free and with minimal disruption to your daily operations.
